Introduction
Elder IT Services Inc. (“Elder IT,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients, website visitors, and business partners.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba privacy laws.
By using our website or engaging our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect only the information necessary to provide reliable IT services and to communicate effectively with you.
a. Information You Provide Voluntarily
This may include:
b. Technical and Website Information
When you visit our website, we may automatically collect limited technical information such as:
This information is used only for website functionality, security, and performance analysis.
How We Use Personal Information
We use personal information solely for legitimate business purposes, including:
We do not sell, rent, or trade personal information.
Client Data and Confidentiality
As an IT service provider, we may have access to client systems, networks, and data in the course of delivering services.
Disclosure of Information
We may disclose personal information only in the following circumstances:
We do not disclose personal information for marketing purpose
Data Storage and Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against:
Security measures include access controls, secure systems, and internal policies appropriate to the sensitivity of the information.
No method of transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal, contractual, or regulatory requirements.
When information is no longer required, it is securely deleted or destroyed.
Your Rights
You have the right to:
Requests may be made in writing using the contact information below.
Cookies and Tracking Technologies
Our website may use basic cookies to support functionality and analytics. You may adjust your browser settings to refuse cookies, though this may affect site performance.
We do not use cookies for behavioral advertising or profiling.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The revised policy will be posted on our website with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Elder IT Services Inc.
Winnipeg, Manitoba
Email: inquiries@elderit.ca
Phone: 204-226-8862