Terms of Service

Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Elder IT Services Inc. website and services.

By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

About Elder IT Services Inc.

Elder IT Services Inc. (“Elder IT,” “we,” “our,” or “us”) provides information technology support and related services to businesses. Our services are offered under written agreements, proposals, or service contracts, which take precedence over these Terms where applicable.

Use of Website

You agree to use our website only for lawful purposes and in a manner that does not:

Violate applicable laws or regulations

Interfere with website functionality or security

Attempt unauthorized access to systems or data

Misuse contact forms or communication channels

We reserve the right to restrict or terminate access to the website at any time without notice if misuse is detected.

No Professional Advice Disclaimer

Information on this website is provided for general informational purposes only.

While we provide professional IT services under contract, website content does not constitute technical, security, legal, or business advice. You should not rely on website information as a substitute for a formal service agreement or consultation.

Services and Engagements

All IT services are provided subject to:

Written service agreements, proposals, or statements of work

Defined scopes, limitations, and responsibilities

Agreed pricing, billing terms, and service levels

No services are provided solely by visiting the website or submitting a contact form.

Client Responsibilities

Clients are responsible for:

Providing accurate and complete information

Maintaining appropriate licenses and permissions for software and systems

Implementing recommended security practices where advised

Maintaining backups unless explicitly covered under a service agreement

Elder IT is not responsible for issues arising from incomplete information, third-party failures, or actions outside our agreed scop

Limitation of Liability

To the fullest extent permitted by law:

Elder IT is not liable for indirect, incidental, special, or consequential damages

We are not responsible for business interruption, loss of profits, or data loss outside agreed service terms

Total liability, where applicable, is limited to the fees paid for the specific service giving rise to the claim

Nothing in these Terms limits liability where such limitation is prohibited by law.

Third-Party Products and Services

We may recommend or support third-party software, hardware, or service providers.

Elder IT is not responsible for the performance, availability, security, or terms of third-party products or services. Use of third-party offerings is subject to their respective terms and conditions.

Intellectual Property

All website content, including text, logos, graphics, and branding, is the property of Elder IT Services Inc. or its licensors.

You may not reproduce, distribute, modify, or use website content without prior written consent, except for personal, non-commercial use.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Termination

We reserve the right to suspend or terminate access to the website or services:

For breach of these Terms

For security or operational reasons

As permitted under applicable service agreements

Termination does not affect rights or obligations that survive termination.

Governing Law

These Terms are governed by the laws of the Province of Manitoba and the applicable laws of Canada.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Manitoba.

Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Elder IT Services Inc.

Winnipeg, Manitoba
Email: inquiries@elderit.ca
Phone: 204-226-8862